Category: Services

Testing Services
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Testing Services

Ensure that your ultimate output remains final
The Testing phase comprises of nearly 30% of the total software development life cycle and has emerged as a strategic function. Every defect found early in the software development life cycle saves millions of dollars of revenues for the companies. Now with software development life cycles crashing and constant pressure to release products faster, Testing has become all the more critical to ensure application/product release on time, within budget and with the agreed level of confidence. Digizai dedicated Testing Services business unit has a comprehensive solution portfolio which assures measurable business outcomes through improved quality processes Investments in Specialized Testing practices comprising of Automation, Performance Testing & SOA Testing etc. for transforming critical processes. Digizai’s Testing Services focus on deployment readiness for applications/ products to ensure the client has a competitive advantage in the market by delivering Functional Assurance, Better Quality & Enhanced Performance in addition to recurring higher cost savings on the testing efforts.

Test Consultancy

Digizai Test Consultancy service offerings bring in key focused solutions for high availability, scalability, and ability to quickly recover from disasters to keep the systems and applications operational as it forms the blood line to support day-to-day businesses distributed across multiple locations.

Specialized Testing Services

  • Performance Testing
  • Packaged Application Testing
  • Data Warehousing Testing
  • Localization Testing
  • SOA Testing
  • Test Automation
  • Virtualization in Testing
  • Mainframe Testing

Lab on Hire

Digizai offers state-of-the-art Labs on Hire services to enable you to optimize IT investments, and reduce costs and time involved in testing services management, like tools purchase and managing licenses. Our Labs infrastructure is offered on pay-per-use model and equipped with sophisticated industry capabilities including Automation Frameworks, Unique Virtualized Delivery Models and Performance Testing expertise.

Cloud Services
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Cloud Services

Digizai offers a comprehensive suite of cloud services to its clients. The company helps organizations with the deployment, management, and ongoing maintenance of cloud-based resources. The services provided by Digizai include:

  1. Cloud Infrastructure: Digizai offers cloud infrastructure services, such as virtual machines, storage, and networking, to help organizations build and manage their IT environments in the cloud.
  2. Cloud Platforms: The company provides cloud platform services, such as PaaS and IaaS, to help organizations develop, run, and manage their applications in the cloud.
  3. Cloud Software: Digizai offers a range of cloud software services, such as SaaS, to help organizations access and use software applications and tools over the internet.
  4. Cloud Data Management: The company provides cloud data management services, including data backup, disaster recovery, and data security, to help organizations protect their valuable data and ensure business continuity.
  5. Cloud Consulting: Digizai’s cloud consulting services help organizations with the planning, design, and implementation of their cloud strategies.

With its cloud services, Digizai aims to provide its clients with cost-effective, scalable, and flexible IT resources that support their business needs and help them achieve their goals.

Service models

Infrastructure as a service (IaaS) are online services that provide high-level APIs used to dereference various low-level details of underlying network infrastructure like physical computing resources, location, data partitioning, scaling, security, backup etc. A hypervisor, such as Xen, Oracle VirtualBox, Oracle VM, KVM, VMware ESX/ESXi, or Hyper-V, LXD, runs the virtual machines as guests. Pools of hypervisors within the cloud operational system can support large numbers of virtual machines and the ability to scale services up and down according to customers’ varying requirements.

Platform as a Service (PaaS) or Application Platform as a Service (aPaaS) or platform-based service is a category of cloud computing services that provides a platform allowing customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.

Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as “on-demand software”, and was formerly referred to as “software plus services” by Microsoft. SaaS is typically accessed by users using a thin client, e.g. via a web browser. SaaS has become a common delivery model for many business applications, including office software, messaging software, payroll processing software, DBMS software, management software, CAD software, development software, gamification, virtualization, accounting, collaboration, customer relationship management (CRM), Management Information Systems (MIS), enterprise resource planning (ERP), invoicing, human resource management (HRM), talent acquisition, learning management systems, content management (CM), Geographic Information Systems (GIS), and service desk management. SaaS has been incorporated into the strategy of nearly all leading enterprise software companies.

In the mobile “backend” as a service (m) model, also known as backend as a service (BaaS), web app and mobile app developers are provided with a way to link their applications to cloud storage and cloud computing services with application programming interfaces (APIs) exposed to their applications and custom software development kits (SDKs). Services include user management, push notifications, integration with social networking services and more. This is a relatively recent model in cloud computing, with most BaaS startups dating from 2011 or later but trends indicate that these services are gaining significant mainstream traction with enterprise consumers.

Serverless computing is a cloud computing code execution model in which the cloud provider fully manages starting and stopping virtual machines as necessary to serve requests, and requests are billed by an abstract measure of the resources required to satisfy the request, rather than per virtual machine, per hour. Despite the name, it does not actually involve running code without servers. Serverless computing is so named because the business or person that owns the system does not have to purchase, rent or provision servers or virtual machines for the back-end code to run on.

Function as a service (FaaS) is a service-hosted remote procedure call that leverages serverless computing to enable the deployment of individual functions in the cloud that run in response to events. FaaS is included under the broader term serverless computing, but the terms may also be used interchangeably.

Product Engineering
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Product Engineering

Define, manage, study and execute ideas that matter

Digizai has a strong consulting practice, domain knowledge, leading connectivity IP portfolio, and a strong manufacturing ecosystem to provide customers the lowest possible total cost of ownership (TCO) without sacrificing product quality. With dedicated teams for each of the industry verticals, Digizai has the technical capability and domain knowledge to quickly turn around a product design from requirements to proof of concept or prototypes.

Digizai is a key product development partner starting from the concept stage till manufacturing support of products. This includes:

  • Product Strategy and Architecture
  • IP Portfolio Management and Development
  • Application Software Development
  • Hardware Design
  • Mechanical Design
  • Testing
  • Manufacturing Support
  • Regulatory Compliance and Certification
  • Technical Publications
  • Sustenance

Product Strategy & Consulting

Digizai’s Product Strategy and Architecture (PSA) practice can help technology vendors and enterprises develop innovative and effective product and IT strategies that prove successful for their businesses.

Application & Embedded Software

Digizai has helped many product companies in designing and developing a complete software solution for the embedded and product engineering domain. At every stage of the software life cycle, we help our customers design a robust and error-free software stack. We have worked across different industry domains and we understand the nuances of the design requirements in each of these industries.

Technical Publishing Solution

Digizai’s Technical Publications Solutions brings together our expertise in technologies and products for vertical markets, deep-rooted user group orientation and technical documentation methodologies to support all your documentation needs through the product life cycle.

Digizai offers the benefits of seamless execution, scalability, continuous improvement, innovation and flexible business models. By partnering with Digizai for technical publications, your organization can concentrate on its core business requirements thus saving time and resources.

Cloud & Infrastructure Services
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Cloud & Infrastructure Services

Step up the pace in your technology innovation

Our Infrastructure Services caters to the three most crucial principles of global business: Growth through partnership, Service Delivery Excellence & Transformation Focused Execution.

Partner for Growth: Digizai’s worldwide footprint helps to grow your business across continents. Digizai’s global delivery model offers best shore solution by leveraging our offshore, onsite and near shore centers, along with our global alliances. We ensure business continuity where work can be seamlessly transferred to other support centers.

Service Delivery Excellence: Digizai’s range of alternate delivery models and its strength in process and quality excellence ensure Service Quality Assurance.

We offer Remote Monitoring and Support Services from our Global Command Centers spread across the globe in India, Americas, EMEA and Asia pacific.

Transformation Focused Execution

Transformation is the strategic vehicle of change to People, Processes and Technology. It helps businesses fulfill customer requirements and plan their future business needs. Digizai has forayed into several transformation ventures helping clients enhance their business by focusing on transformation. Our approach is development of existing business baseline through consultative analysis and due diligence by defining both the immediate and the strategic needs.

Transformation Consulting & Global SI

Digizai Transformation Consulting Practice is designed to offer our customers high-end consultative services that meet their immediate or Tactical business needs. It defines the transformation roadmap for building appropriate IT infrastructure for their Strategic or long term requirements. Complex technologies and changing business environments are among the main challenges organizations face on their path to growth. Understanding the complexities of the IT environment, we extend our system integration expertise to ensure that the technology is in line with your business objectives no matter the size and nature of your organization

Business Service Management

Digizai delivers holistic Business Service Management (BSM) solutions that help organizations in effective integration of IT with business. Our BSM Practice is capable of delivering end-to-end services covering the life cycle of BSM adoption – starting from consulting on service management processes using service delivery framework, tools implementation to ongoing managed services on deployed tools.

Digizai’s approach to BSM moves the focus away from adoption of technology to adoption of best-practice IT processes, amalgamated with business processes and enabled with appropriate technology. This marrying of processes, people and technology together helps in faster adoption of proven practices within IT, eliminates technically-focused functional silos and helps IT deliver higher quality of services.

Offerings

  • BSM Consulting
  • Professional Services
  • Managed Service
  • BSM Consulting
  • BSM Consulting

IT Service Desk

It provides an interface to users for the entire spectrum of service management activities. Service offerings range from automating existing service desks to implementing new ones, and consolidating IT service desks to incorporating web-enabled support.

Our Service Desk acts as the nodal point between service providers and end-users. It proactively keeps users informed of all relevant service events, actions and service changes that are likely to affect them. The Digizai Service Desk provides end-to-end ownership of the calls till resolution.

Features

  • 24×7 Availability
  • First Level Support
  • Call Management
  • Incident Management
  • Software-Based Delivery Management
  • Request Fulfillment
  • Reports – Statistical & Analytical

Offerings

  • Setting up global IT Service Desks for IT infrastructure support and management
  • Providing single point of contact for IT users of an enterprise across locations and geographies
  • IT infrastructure support covering desktop/laptops, servers, operating systems, office productivity suites, email and browser support,
  • network and connectivity issues, line of business and custom applications, handheld support and infrastructure support
  • Incident management for user queries, so each issue is logged and monitored until resolved
  • Workflow engine to move issues through a defined flow from open to closed, including monitoring to ensure response time is within the guidelines of any existing service level agreement (SLA)
  • Handling user administration management

End User Computing

Deskside Managed Services (DMS)

Digizai Deskside Managed Services (DMS) is a lifecycle approach to managing laptops, desktops, multi-functional devices, printers and other Deskside devices including non-IT devices spread across the globe. The DMS delivery model combines concepts of remote management and automated tools to offer flexible & scalable solutions accommodating evolving technologies and changing market needs.

Mobility Computing

Digizai offers a wide range of mobile services such as voice and data including new activation, replacement, support and maintenance. Digizai round the clock mobile computing facility allows for lock-down of handsets and devices anywhere and anytime. It also supports financial management processes with appropriate demand management reporting including provision for exception reports based on a typical usage.

Messaging

Digizai Messaging Systems Management Services helps you get the most out of your applications across platforms, vendors and delivery requirements through a combination of highly skilled people, processes, technology and innovative delivery models, that ensures smooth functioning of messaging systems. Digizai offers cost effective, end-to-end IT services based on the best-shore model, leveraging technology alliances with world technology leaders

Features

  • Management of End-User Devices (Desktops, Laptops, Handhelds, Peripherals etc.)
  • IT Asset Management, AMC, FMS
  • Network Configuration & Management
  • OS Update & Patch Management
  • Anti Virus & Application Management
  • Email Client Management and Data Storage & Security Management
  • Maximum Uptime – Enhanced Productivity

Server Management

Features

  • Implementation, Monitoring & Management and Consolidation & Virtualization
  • OS & Application Maintenance and Systems Resource Tracking
  • Performance Thresholds & Alerts
  • Data Backup Scheduling and Risk Assessment & Mitigation
  • 24x7x365 Operations
  • Reporting & Analysis
Consulting
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Consulting

Think ahead with the right strategic insights

Integrated Strategic Solutions eliminate inadequacies in todays competitive market, Digizai addresses clients who want to eliminate operational inadequacies as well as build strategic solutions (Consulting, IT, BPO) for long-term competitive gains. Our innovative, accelerated Business Transformation approaches drive measurable improvements in critical metrics such as Free Cash Flow and Return on Equity.

Digizai delivers value to clients by

  • Applying our industry experience to key business functions
  • Recognizing the areas of business impact and value
  • Applying process and technical expertise
  • Sharing ownership of the final business outcomes of the client

Business Transformation

Digizai offers business advisory services with right execution models to help organizations take advantage of our expertise and the innate strengths of the organization. With extensive experience and expertise in specific sectors and domains, Business Transformation builds and delivers strategic, transformational, business focused solutions to our client’s top management.

Offerings

  • Business Transformation Services
  • Business Transformation Services
  • Cost and Productivity Optimization
  • Product Life Cycle Optimization
  • Business Transformation Services

Process Excellence

We believe that business driven transformations coupled with technology are the means to redefine organizational relationships and change the processes through which they interact. Digizai’s Process Excellence Consulting helps organizations deal with the pressures of today’s economic climate. Process Excellence has following services and solutions to boost your organizations operational efficiency:

Offerings

  • Business Performance Management
  • IT Governance and IT Process Transformation
  • Testing Transformation
  • IT Operations & Service Management
  • Business Transformation Services

Enterprise Architecture Consulting

Enterprises today focus on long-term capability of the IT Architecture (applications, technology platforms, data and infrastructure), keeping in mind the volatile market dynamics and emerging business models. Digizai collaborates with a master plan which facilitates complete Enterprise Architecture (EA) that effectively links business strategy, business processes, applications, information entities and infrastructure to drive business alignment, agility, interoperability, resource management and above all to reduce ‘total cost of ownership’ (TCO).

Offerings

  • Technology Services and Managed Services
  • Transformational Enterprise Architecture
  • Information Management & Business Intelligence (BI)
  • E-Business Strategy, Architecture & Assessment
  • Technology Services and Managed Services

Functional Excellence

Digizai offers Function Excellence solutions designed to increase stakeholder value by improving the business life cycle across strategy, people, process and technology. The FE practice is a team of expert consultants with deep functional knowledge and significant experience delivering consulting engagements across a variety of industries. Digizai has designed and deployed solutions which identify opportunities to unlock enterprise value and decrease the time to benefits realization while balancing cost constraints.

Offerings

  • Supply Chain Management
  • Customer Relationship Management
  • Financial Management
  • Human Capital Management
  • Organization Change Management

Governance. Risk & Compliance

The Governance, Risk and Compliance (GRC) practice assists organizations to transform their risk and security processes by combining regulatory compliance with convergence of traditional security and risk management, hence providing an effective enterprise-wide security. Our vision is to help CXOs focus on integrated risk management to simplify decision making through quantifiable security key performance metrics. GRC practice offers services across risk consulting, compliance consulting, security governance consulting, security strategy and architecture.

Government Consulting

Government agencies are striving to maintain a streamlined process in delivering services to their citizens, as they widen their scope of work. The need for responsiveness and transparency is quite high in this sector and there needs to be a mechanism through which every need of the citizen can be met in the shortest possible time. Digizai Government Consulting practice helps government agencies enhance their service delivery with respect to national security, educational systems, social welfare programs and archiving of land titles. We also address the growing need for technology by the various government departments through our Business Process and Systems Integration services.

Digital Operations and Platforms
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Digital Operations and Platforms

Today’s digital economy offers an unprecedented opportunity to envision and build innovative new products, services and experiences tailored to stay ahead of evolving customer demands.
But outdated operating models are hindering companies’ transformation initiatives, impeding growth and the ability to keep pace with customer and marketplace demands.

And only companies built on agile, intelligent and digitally-enabled processes can deliver vastly more humanized transactions and experiences that outpace customer expectations.

We help you reimagine and create the digital processes that not only drive performance, but also close the process gaps between customers, suppliers and partners with automation, insight and process platforms.

The result: Together with our clients, we are redefining how to be digital at scale – reimagining processes, redesigning ways of working and reengineering process infrastructure, to activate operational agility, efficiency and business growth.