2017 - Digizai

Product Engineering

Define, manage, study and execute ideas that matter

Digizai has a strong consulting practice, domain knowledge, leading connectivity IP portfolio, and a strong manufacturing ecosystem to provide customers the lowest possible total cost of ownership (TCO) without sacrificing product quality. With dedicated teams for each of the industry verticals, Digizai has the technical capability and domain knowledge to quickly turn around a product design from requirements to proof of concept or prototypes.

Digizai is a key product development partner starting from the concept stage till manufacturing support of products. This includes:

Product Strategy and Architecture
IP Portfolio Management and Development
Application Software Development
Hardware Design
Mechanical Design
Testing
Manufacturing Support
Regulatory Compliance and Certification
Technical Publications
Sustenance

Product Strategy & Consulting

Digizai’s Product Strategy and Architecture (PSA) practice can help technology vendors and enterprises develop innovative and effective product and IT strategies that prove successful for their businesses.

Application & Embedded Software

Digizai has helped many product companies in designing and developing a complete software solution for the embedded and product engineering domain. At every stage of the software life cycle, we help our customers design a robust and error-free software stack. We have worked across different industry domains and we understand the nuances of the design requirements in each of these industries.

Technical Publishing Solution

Digizai’s Technical Publications Solutions brings together our expertise in technologies and products for vertical markets, deep-rooted user group orientation and technical documentation methodologies to support all your documentation needs through the product life cycle.

Digizai offers the benefits of seamless execution, scalability, continuous improvement, innovation and flexible business models. By partnering with Digizai for technical publications, your organization can concentrate on its core business requirements thus saving time and resources.

12Apr

By digizaiin Services

Cloud & Infrastructure Services

Step up the pace in your technology innovation

Our Infrastructure Services caters to the three most crucial principles of global business: Growth through partnership, Service Delivery Excellence & Transformation Focused Execution.

Partner for Growth: Digizai’s worldwide footprint helps to grow your business across continents. Digizai’s global delivery model offers best shore solution by leveraging our offshore, onsite and near shore centers, along with our global alliances. We ensure business continuity where work can be seamlessly transferred to other support centers.

Service Delivery Excellence: Digizai’s range of alternate delivery models and its strength in process and quality excellence ensure Service Quality Assurance.

We offer Remote Monitoring and Support Services from our Global Command Centers spread across the globe in India, Americas, EMEA and Asia pacific.

Transformation Focused Execution

Transformation is the strategic vehicle of change to People, Processes and Technology. It helps businesses fulfill customer requirements and plan their future business needs. Digizai has forayed into several transformation ventures helping clients enhance their business by focusing on transformation. Our approach is development of existing business baseline through consultative analysis and due diligence by defining both the immediate and the strategic needs.

Transformation Consulting & Global SI

Digizai Transformation Consulting Practice is designed to offer our customers high-end consultative services that meet their immediate or Tactical business needs. It defines the transformation roadmap for building appropriate IT infrastructure for their Strategic or long term requirements. Complex technologies and changing business environments are among the main challenges organizations face on their path to growth. Understanding the complexities of the IT environment, we extend our system integration expertise to ensure that the technology is in line with your business objectives no matter the size and nature of your organization

Business Service Management

Digizai delivers holistic Business Service Management (BSM) solutions that help organizations in effective integration of IT with business. Our BSM Practice is capable of delivering end-to-end services covering the life cycle of BSM adoption – starting from consulting on service management processes using service delivery framework, tools implementation to ongoing managed services on deployed tools.

Digizai’s approach to BSM moves the focus away from adoption of technology to adoption of best-practice IT processes, amalgamated with business processes and enabled with appropriate technology. This marrying of processes, people and technology together helps in faster adoption of proven practices within IT, eliminates technically-focused functional silos and helps IT deliver higher quality of services.

Offerings

BSM Consulting
Professional Services
Managed Service
BSM Consulting
BSM Consulting

IT Service Desk

It provides an interface to users for the entire spectrum of service management activities. Service offerings range from automating existing service desks to implementing new ones, and consolidating IT service desks to incorporating web-enabled support.

Our Service Desk acts as the nodal point between service providers and end-users. It proactively keeps users informed of all relevant service events, actions and service changes that are likely to affect them. The Digizai Service Desk provides end-to-end ownership of the calls till resolution.

Features

24×7 Availability
First Level Support
Call Management
Incident Management
Software-Based Delivery Management
Request Fulfillment
Reports – Statistical & Analytical

Offerings

Setting up global IT Service Desks for IT infrastructure support and management
Providing single point of contact for IT users of an enterprise across locations and geographies
IT infrastructure support covering desktop/laptops, servers, operating systems, office productivity suites, email and browser support,
network and connectivity issues, line of business and custom applications, handheld support and infrastructure support
Incident management for user queries, so each issue is logged and monitored until resolved
Workflow engine to move issues through a defined flow from open to closed, including monitoring to ensure response time is within the guidelines of any existing service level agreement (SLA)
Handling user administration management

End User Computing

Deskside Managed Services (DMS)

Digizai Deskside Managed Services (DMS) is a lifecycle approach to managing laptops, desktops, multi-functional devices, printers and other Deskside devices including non-IT devices spread across the globe. The DMS delivery model combines concepts of remote management and automated tools to offer flexible & scalable solutions accommodating evolving technologies and changing market needs.

Mobility Computing

Digizai offers a wide range of mobile services such as voice and data including new activation, replacement, support and maintenance. Digizai round the clock mobile computing facility allows for lock-down of handsets and devices anywhere and anytime. It also supports financial management processes with appropriate demand management reporting including provision for exception reports based on a typical usage.

Messaging

Digizai Messaging Systems Management Services helps you get the most out of your applications across platforms, vendors and delivery requirements through a combination of highly skilled people, processes, technology and innovative delivery models, that ensures smooth functioning of messaging systems. Digizai offers cost effective, end-to-end IT services based on the best-shore model, leveraging technology alliances with world technology leaders

Features

Management of End-User Devices (Desktops, Laptops, Handhelds, Peripherals etc.)
IT Asset Management, AMC, FMS
Network Configuration & Management
OS Update & Patch Management
Anti Virus & Application Management
Email Client Management and Data Storage & Security Management
Maximum Uptime – Enhanced Productivity

Server Management

Features

Implementation, Monitoring & Management and Consolidation & Virtualization
OS & Application Maintenance and Systems Resource Tracking
Performance Thresholds & Alerts
Data Backup Scheduling and Risk Assessment & Mitigation
24x7x365 Operations
Reporting & Analysis

12Apr

By digizaiin Services

Consulting

Think ahead with the right strategic insights

Integrated Strategic Solutions eliminate inadequacies in todays competitive market, Digizai addresses clients who want to eliminate operational inadequacies as well as build strategic solutions (Consulting, IT, BPO) for long-term competitive gains. Our innovative, accelerated Business Transformation approaches drive measurable improvements in critical metrics such as Free Cash Flow and Return on Equity.

Digizai delivers value to clients by

Applying our industry experience to key business functions
Recognizing the areas of business impact and value
Applying process and technical expertise
Sharing ownership of the final business outcomes of the client

Business Transformation

Digizai offers business advisory services with right execution models to help organizations take advantage of our expertise and the innate strengths of the organization. With extensive experience and expertise in specific sectors and domains, Business Transformation builds and delivers strategic, transformational, business focused solutions to our client’s top management.

Offerings

Business Transformation Services
Business Transformation Services
Cost and Productivity Optimization
Product Life Cycle Optimization
Business Transformation Services

Process Excellence

We believe that business driven transformations coupled with technology are the means to redefine organizational relationships and change the processes through which they interact. Digizai’s Process Excellence Consulting helps organizations deal with the pressures of today’s economic climate. Process Excellence has following services and solutions to boost your organizations operational efficiency:

Offerings

Business Performance Management
IT Governance and IT Process Transformation
Testing Transformation
IT Operations & Service Management
Business Transformation Services

Enterprise Architecture Consulting

Enterprises today focus on long-term capability of the IT Architecture (applications, technology platforms, data and infrastructure), keeping in mind the volatile market dynamics and emerging business models. Digizai collaborates with a master plan which facilitates complete Enterprise Architecture (EA) that effectively links business strategy, business processes, applications, information entities and infrastructure to drive business alignment, agility, interoperability, resource management and above all to reduce ‘total cost of ownership’ (TCO).

Offerings

Technology Services and Managed Services
Transformational Enterprise Architecture
Information Management & Business Intelligence (BI)
E-Business Strategy, Architecture & Assessment
Technology Services and Managed Services

Functional Excellence

Digizai offers Function Excellence solutions designed to increase stakeholder value by improving the business life cycle across strategy, people, process and technology. The FE practice is a team of expert consultants with deep functional knowledge and significant experience delivering consulting engagements across a variety of industries. Digizai has designed and deployed solutions which identify opportunities to unlock enterprise value and decrease the time to benefits realization while balancing cost constraints.

Offerings

Supply Chain Management
Customer Relationship Management
Financial Management
Human Capital Management
Organization Change Management

Governance. Risk & Compliance

The Governance, Risk and Compliance (GRC) practice assists organizations to transform their risk and security processes by combining regulatory compliance with convergence of traditional security and risk management, hence providing an effective enterprise-wide security. Our vision is to help CXOs focus on integrated risk management to simplify decision making through quantifiable security key performance metrics. GRC practice offers services across risk consulting, compliance consulting, security governance consulting, security strategy and architecture.

Government Consulting

Government agencies are striving to maintain a streamlined process in delivering services to their citizens, as they widen their scope of work. The need for responsiveness and transparency is quite high in this sector and there needs to be a mechanism through which every need of the citizen can be met in the shortest possible time. Digizai Government Consulting practice helps government agencies enhance their service delivery with respect to national security, educational systems, social welfare programs and archiving of land titles. We also address the growing need for technology by the various government departments through our Business Process and Systems Integration services.

05Apr

By digizaiin Services

Digital Operations and Platforms

Today’s digital economy offers an unprecedented opportunity to envision and build innovative new products, services and experiences tailored to stay ahead of evolving customer demands.
But outdated operating models are hindering companies’ transformation initiatives, impeding growth and the ability to keep pace with customer and marketplace demands.

And only companies built on agile, intelligent and digitally-enabled processes can deliver vastly more humanized transactions and experiences that outpace customer expectations.

We help you reimagine and create the digital processes that not only drive performance, but also close the process gaps between customers, suppliers and partners with automation, insight and process platforms.

The result: Together with our clients, we are redefining how to be digital at scale – reimagining processes, redesigning ways of working and reengineering process infrastructure, to activate operational agility, efficiency and business growth.

05Apr

By digizaiin Services

Applications

Transform your business with the right process enablers

The Enterprise Application industry is the cornerstone in every organization’s IT structure. In this era of evolving technology, organizations wish to get rid of technology constraints by applying standardized business practices and reduce the application life cycle costs.

Digizai’s Enterprise Application Services (EAS) practice proactively assists organizations in their business transformation initiatives and offers strategic vision which aims at redesigning your business processes, thus helping reduce TCO, increase ROI and improve productivity. We offer skilled resources and best-in-class technology for implementation, upgrades, consolidation and enhancement.

Enterprise Resource Planning (ERP)

In a volatile economic environment, businesses are leaning towards innovation in their IT resources. Working with next generation enterprise software, Digizai Technologies provides strategic Enterprise Resource Planning (ERP) services that face up to market challenges. Our ERP expertise is further driven by dedicated partnerships with ERP software providers like SAP, Oracle (including PeopleSoft and JD Edwards) and Microsoft. Mapping functionalities of ERP applications against your business requirements, Digizai professionals provide consulting, implementation, upgrades, application management and SOA services

Supply Chain Management (SCM)

We deliver complete business consulting and technical integration services for Supply Chain Management (SCM). We, at Digizai, recognize our customer’s need for a strong supply chain management that would release entrapped value in the supply chain and facilitate collaboration, between the internal and external stakeholders of the company.

Services

Collaborative Demand and Supply Planning
Integrated Manufacturing Planning and Execution
Logistics and Fulfillment Management
Strategic Sourcing, Procurement and Spend Analytics
Supply Chain Visibility

Customer Relationship Management (CRM)

Our CRM project execution is mainly driven by our in-depth experience in providing end-to-end CRM solutions to Fortune 500 companies. We are leading partners for Oracle Siebel, SAP CRM and Salesforce and leverage these partnerships to provide CRM services, ranging from consulting and implementation to upgrades and application management services. Our CRM practice has a strong industry focus across specific domains.

Services

Sales Automation
Multi Channel Customer Service
Marketing Management
Quote to Order Management
Customer Value Insight and Intelligence

Application Management Service (AMS)

Complexity of maintaining applications, cost unpredictability, rapidly changing business priorities and need for increased service quality are constant challenges faced by the IT organization. Coupled with this, there is constant need to reduce IT operations and maintenance costs and increase the amount of discretionary funds available, so that you can invest it in transformational initiatives. Digizai, with its proven application maintenance capability, offers unique and innovative solutions for managing your application IT estate efficiently.

05Apr

By digizaiin Services

Data, Analytics & AI

Our Expertise

In today’s digital world, data, analytics and AI play a key role in transforming native business operations, creating new business models and unleashing process improvements. Digizai’s data, analytics and AI services, enable organizations to deliver value across the customers’ journey by empowering users with more agile and intuitive processes.

Our services help organizations use data and analytics to create new business models and revenue streams – all while ensuring security, quality and regulatory compliance of data. Underpinned by technologies such as cloud, Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML) and advanced analytics, our solutions help enhance decision making while enabling augmented intelligence and process automation. In addition, Digizai’s crowd-powered consulting helps secure innovation and scale programs to deliver tangible results.

Next-Gen Technologies

Leverage data engineering innovation for semantic architecture, knowledge graphs, and deep neural networks to transform your business. Utilize data consumption approaches to bring data science to life through workflow integration of analytics, visualization of information, and integrated processes for decision-making.

What is Big Data & Analytics

We offer big data and analytics services to help companies that uses large volume of data set that are structured and unstructured. For many companies it is difficult to understand what they can do with the data and how it can be utilized for business. Our team helps you analyze insights that lead to better decisions and strategic business moves.

For few companies the terminology “big data” is new but they store and gather information which get unstructured when not in use.

We can help your organization defines its data strategies and approach – including its choice of big data, analytics and cloud technologies. Our services can make a critical difference in your ability to compete in the market.

BigData Service Offerings

Big data strategy: We offer customized data strategy to each clients by understanding their business and technology objectives. Every business is unique and need different strategy to achieve success and we help you to create roadmap for big date
Architecture strategy: Digizai helps you to evaluate solutions for your big data ecosystem including cloud vs. on premise, technology options available etc.
Advanced analytics strategy: To help companies building business case of advance analytics, enhancing analytics capabilities etc.

3 V’s of Big Data

Volume

By volume, we mean quantity and that can be structured or unstructured data from variety of sources including analytics, media information, data with organizations.

Velocity

Velocity means how fast the data is coming. For example, social media websites like Facebook has to dealt with bulk of data every day.

Variety

It refers to the format of data. The images may be in different format and requires different treatment to each kind of data.